Due to the almost daily rise of new equipment, parts, and labor, we at Kingsport Heating and Air Conditioning offer you a planned maintenance program for your heating and cooling system.

The purpose of planned maintenance is the same as that of the periodic maintenance you have performed on your automobile. We want to prevent major breakdowns and expense through proper maintenance and checkout procedures. If the system is finely tuned bi-annually (two times per year) this will help insure year round comfort and efficiency, but does not guarantee breakdown may not occur.

Our service technicians will perform the following service operations;

• Replace or clean air filters (home owner supplied)
• Check and clean humidifier
• Check and maintain correct compressor oil levels
• Check and drain lines and pans
• Oil fan motors
• Check coils
• Check for correct electric heater operations
• Check for correct voltage and amperage draw
• Check electrical connections
• Make a visual check of ductwork and the entire system as a whole

The extra benefit of our Discount Club is that you will always be assured of priority service, (24 hours per day) even when extreme weather conditions may be a factor. Also you will not be charged any overtime rates after regular hours or on weekends, and will receive a 10% discount on any parts, whether during emergency breakdowns or if found during the routine maintenance check.

A Discount Club maintenance should take one hour per residential system and one to two hours per commercial system, depending upon size, location of unit, or problems encountered. If any parts are found to be faulty or extra work is required it will be discussed with the owner before doing so. In the event that extra work is required, it will be billed at regular rates of Eighty dollars ($80.00) per hour and any parts will be billed extra with your 10% discount.

Kingsport Heating and Air Conditioning is offering our Discount Club to our customers for the sum of One Hundred Sixty-Nine dollars, ($169.00) per year, for one complete system, two times per year, approximately every six (6) months. If multiple systems, (up to four systems) the cost will be discounted to One Hundred Fifty-Five dollars per system ($155.00), per year. NOTE: due to the high cost of fuel there is an additional $4.00 fuel surcharge per visit. For more than four systems, please call the office for a quote. 423-246-1500

Please feel free to print out the following form below and return with payment to join or renew Discount Club membership.
Mail to or bring by: Kingsport Heating and Air Conditioning
                               1905 Brookside Drive
                               Kingsport, TN   37660

This is a Discount Club Preventive Maintenance only and not a contract. The Discount Club is for a twelve-month period and to include two bi-annual maintenances, Kingsport Heating and Air Conditioning shall mail reminders during the month that the maintenances are requested, the customer shall contact Kingsport Heating and Air Conditioning to schedule in the event that Kingsport Heating and Air Conditioning is unable to make contact with the customer. Customer shall forgo any maintenance if not completed during the twelve-month period of maintenance contract. Either party can discontinue it at anytime with notice. No extension shall be made to the Discount Club period, no maintenance after the twelve-month period, and no cash refunds or credits.